Vivid Software Solutions
Effective Date: October 16, 2026
Last Updated: October 16, 2026
1. Agreement to These Terms
These Terms & Conditions (“Terms”) govern your access to and use of the website operated by Vivid Software Solutions (“Vivid,” “we,” “us,” or “our”) at http://vivid-software-solutions.local/, including its pages, blog articles, case studies, downloadable materials, and forms (together, the “Website”).
By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website. Please also review our Privacy Policy, which explains how we collect and use personal information.
These Terms apply to your use of the Website. Website design, development, hosting, maintenance, search engine optimization, advertising, and other professional services are provided under a separate written proposal, statement of work, or service agreement. If those documents conflict with these Terms, the signed agreement controls for the services it covers.
2. About Our Services
Vivid Software Solutions is a website design and digital marketing company based in San Diego County, California. Through the Website, we describe services such as:
- Custom website design, website redesign, and WordPress development
- Ecommerce websites, ADA website accessibility, and website hosting and support
- Search engine optimization, local SEO, technical SEO, SEO audits, and AI search optimization
- Content marketing and pay-per-click advertising management, including Google Ads and Microsoft Advertising
Service descriptions, examples, process overviews, and pricing information on the Website are provided for general information. They are not an offer to provide services on specific terms. The scope, deliverables, timeline, fees, and responsibilities for any engagement are defined in the proposal or agreement for that project.
3. Using the Website
You may use the Website for lawful purposes, such as learning about our services, reading our content, and contacting our team. When using the Website, you agree not to:
- Use the Website in a way that violates any applicable law or regulation
- Submit false, misleading, or fraudulent information, or impersonate another person or organization
- Send spam, unsolicited advertising, or automated submissions through our forms
- Attempt to gain unauthorized access to the Website, its hosting environment, or related systems
- Introduce malware or other harmful code, or interfere with the security or performance of the Website
- Scrape, copy, or collect content or data from the Website through automated means without our written permission
- Use the Website to infringe the intellectual property or other rights of Vivid or anyone else
We may restrict access to the Website or decline submissions when we reasonably believe these Terms have been violated, or when needed to protect the Website, our clients, or other visitors.
4. Contact Forms and Communications
When you submit a contact form, request a proposal, schedule a consultation, or otherwise contact us, you agree to provide accurate information and confirm that you are authorized to share it. Our forms use automated protections against spam and abuse, and a submission may be declined if it appears automated or unsafe.
Submitting a form, receiving a confirmation email, or speaking with our team does not create a client relationship or obligate either party to purchase or provide services. A client relationship begins only when both parties agree to a written proposal or service agreement.
Please do not send passwords, payment card numbers, health information, or other sensitive information through the forms on the Website. If a project requires access to accounts or sensitive data, we will arrange a secure method with you.
We handle the information you submit as described in our Privacy Policy.
5. Free Consultations, Audits, and Proposals
Free consultations, strategy calls, website or SEO audits, and proposals are offered at our discretion. They are provided for your evaluation, carry no obligation, and are not legal, financial, or other professional advice. Recommendations are based on the information available at the time and may change once a project begins.
Proposals and estimates are valid for the period stated in them. Unless a proposal says otherwise, pricing is based on the scope it describes and may change if the scope, timeline, or requirements change.
6. No Guarantee of Results
We work to improve the visibility, usability, and performance of our clients’ websites and marketing, but many outcomes depend on factors outside our control, including search engine and AI platform algorithms, advertising platform policies, competition, market conditions, budgets, and actions taken by clients or third parties.
For that reason, we do not guarantee specific rankings, first-page placement, mentions in AI-generated answers, traffic, leads, sales, conversion rates, advertising costs, or other results. Results described on the Website, including in portfolio items and case studies, reflect the circumstances of specific clients and are not a promise of similar outcomes.
7. Intellectual Property
The Website and its content, including text, graphics, logos, page designs, illustrations, animations, photographs, case studies, downloadable documents, and code, are owned by Vivid Software Solutions or its licensors and are protected by copyright, trademark, and other laws.
You may view, download, and print Website content for your personal or internal business use, provided you keep any copyright and other notices. You may not copy, reproduce, modify, distribute, publish, or create derivative works from Website content for commercial purposes without our prior written permission.
Ownership of websites, content, accounts, and other deliverables created for clients is governed by each client’s service agreement.
8. Portfolio, Case Studies, and Third-Party Trademarks
Client names, website screenshots, case studies, and results shown on the Website illustrate our work. Third-party names, logos, and trademarks belong to their respective owners, and their appearance on the Website does not imply endorsement beyond the work described.
If you believe any content on the Website should be updated or removed, please contact us.
9. Third-Party Links and Services
The Website may link to websites, platforms, or services operated by others, such as client websites, social media profiles, maps, and sharing tools. These links are provided for convenience. We do not control and are not responsible for the content, availability, terms, or privacy practices of third-party websites, and a link does not imply endorsement.
Our services may also rely on third-party platforms, including hosting providers, WordPress and its plugins, Google, and Microsoft Advertising. The use of those platforms is subject to their own terms, and we are not responsible for changes, outages, or policy decisions made by their providers.
10. Accessibility
We aim to make the Website usable for as many people as possible, including people who use assistive technologies. If you have difficulty accessing any part of the Website, please contact us and we will work with you to provide the information you need.
11. Disclaimers
The Website and its content are provided for general information on an “as is” and “as available” basis. While we work to keep information accurate and current, the Website may contain errors or outdated information, and we may change or remove content at any time without notice.
Blog articles, guides, checklists, and other resources are educational and do not replace advice tailored to your organization.
To the fullest extent permitted by law, Vivid disclaims all warranties, express or implied, regarding the Website, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, and does not warrant that the Website will be uninterrupted, secure, or free of errors or harmful components.
12. Limitation of Liability
To the fullest extent permitted by law, Vivid Software Solutions and its owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities, arising from or related to your use of, or inability to use, the Website or its content.
Liability related to client services is governed by the applicable service agreement. Nothing in these Terms limits any liability that cannot be limited under applicable law.
13. Indemnification
You agree to indemnify and hold harmless Vivid Software Solutions and its owners, employees, and partners from claims, losses, and expenses, including reasonable attorneys’ fees, arising from your misuse of the Website, your violation of these Terms, or your violation of the rights of another person or organization.
14. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute arising from these Terms or your use of the Website will be brought in the state or federal courts located in San Diego County, California, unless applicable law requires otherwise or a written agreement between you and Vivid provides a different process.
15. General
If any part of these Terms is found to be unenforceable, the remaining parts will remain in effect. Our failure to enforce any part of these Terms is not a waiver of our right to do so later. These Terms, together with our Privacy Policy, are the entire agreement between you and Vivid regarding your use of the Website.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes to the Website, our services, or applicable law. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of the Website after changes are posted means you accept the updated Terms.
17. Contact Us
If you have questions about these Terms, please contact:
Vivid Software Solutions
San Diego County, California, USA
Email: [email protected]
Phone: (619) 578-9456
Website: http://vivid-software-solutions.local/
Contact Form: http://vivid-software-solutions.local/contact/