Senior Living and Senior Care
Accessible websites that help older adults, family members, caregivers, and referral partners navigate services and locations.
ADA Website Accessibility Services
Make Your Website More Accessible to More People
An accessible website helps people with disabilities navigate content, understand information, complete forms, and interact with your organization.
Vivid Software Solutions evaluates and improves websites using recognized accessibility practices, including the Web Content Accessibility Guidelines.
- Identify accessibility barriers
- Improve usability across devices
- Support WCAG-based remediation
- Establish better publishing practices
Introduction
Accessibility Should Be Built Into the Website Experience
Website accessibility is not limited to adding alternative text or installing an automated plugin.
It involves design, development, content, navigation, forms, images, documents, video, keyboard interaction, and ongoing website management.
The U.S. Department of Justice states that businesses open to the public and state and local governments must ensure that the goods, services, and programs they provide online are accessible to people with disabilities.
Vivid helps organizations identify barriers, prioritize improvements, and integrate accessibility into their long-term website process.
What’s Included
Website Accessibility Services
Accessibility Audit
We review representative pages, templates, navigation, forms, media, and interactive features to identify accessibility issues.
The audit may combine automated scanning with manual review because automated tools cannot identify every barrier.
Accessibility is especially important for regulated industries, which is why it is part of every healthcare marketing project we deliver. It is also built into our custom website design process and checked during ongoing website maintenance.
WCAG Remediation
We correct approved accessibility issues involving design, code, content, and website components.
Remediation may include headings, labels, keyboard access, contrast, focus states, links, images, forms, tables, navigation, and error messages.
Accessible Design and Development
Accessibility can be incorporated into new websites and redesigns from the beginning.
We consider accessible structure, interaction, responsive behavior, content hierarchy, forms, and reusable components throughout design and development.
Content Accessibility
We help improve the accessibility of website text, images, links, documents, video, and newly published content.
This may include alternative text, descriptive links, heading structure, captions, transcripts, document review, and content-editor guidance.
Testing and Quality Assurance
We test approved improvements using a combination of tools, keyboard navigation, browser inspection, and manual review.
The testing scope depends on the website, technology, templates, and accessibility goals.
Ongoing Accessibility Support
Websites change over time as new pages, images, documents, plugins, forms, and campaigns are added.
Vivid can provide recurring reviews, content support, team guidance, and remediation after launch.
What We Review
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Content and Structure
Headings, page titles, links, images, lists, tables, instructions, and reading order.
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Navigation and Interaction
Menus, keyboard access, focus visibility, buttons, popups, sliders, and interactive components.
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Forms and Communication
Labels, instructions, required fields, validation, error messages, and confirmation states.
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Visual and Media Experience
Color contrast, text resizing, captions, transcripts, animation, audio, video, and responsive behavior.
How We Work
Our Accessibility Process
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Define the Scope
We identify the website, templates, user journeys, technologies, and accessibility standard to be reviewed.
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Evaluate
We use automated and manual methods to identify potential barriers.
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Prioritize
Issues are grouped according to severity, frequency, affected users, and implementation complexity.
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Remediate
Approved design, content, and development changes are implemented.
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Retest
We review the corrected components and document remaining considerations.
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Maintain
We help establish processes for future content, development, and accessibility reviews.
Understanding WCAG
The Web Content Accessibility Guidelines organize accessibility around four principles:
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Perceivable
Users must be able to perceive the information being presented.
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Operable
Website controls and navigation must be usable through different input methods.
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Understandable
Content and interactions should be clear and predictable.
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Robust
Content should work reliably with browsers and assistive technologies.
WCAG 2.2 contains testable success criteria organized at Levels A, AA, and AAA.
Industry Experience
Accessibility for Specialized Industries
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PACE Programs
Support for eligibility information, enrollment pathways, service areas, forms, provider resources, and multilingual content.
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Healthcare Nonprofits
Accessible access to programs, donations, volunteer opportunities, events, reports, and community resources.
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Hospice and Palliative Care
Clear and compassionate access to care information, referrals, grief resources, contact options, and support services.
Why Choose Vivid?
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Design and Development Experience
We can address accessibility issues involving visual design, WordPress development, content, and website structure.
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Practical Prioritization
We help distinguish critical barriers from lower-priority improvements and organize the work into manageable phases.
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Specialized Industry Knowledge
We understand websites serving older adults, caregivers, patients, families, providers, donors, and community organizations.
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Ongoing Support
Accessibility can be included in redesigns, maintenance plans, content workflows, and future website improvements.
Learn More
Secondary Accessibility Information
Automated tools can identify some technical problems quickly, but they cannot determine whether every image description is meaningful, every interaction is understandable, or every user journey works properly.
They should be treated as part of an evaluation process rather than a complete solution.
An accessibility widget does not automatically make an entire website accessible.
Website structure, code, content, forms, documents, and third-party components may still require direct review and remediation.
An accessibility statement can explain an organization’s commitment, current efforts, known limitations, and contact process for reporting barriers.
Publishing a statement does not replace the need to improve the website itself.
Embedded maps, scheduling systems, payment tools, videos, forms, portals, and other third-party services may introduce barriers outside the website owner’s direct control.
These systems should still be reviewed and documented when they are part of an important user journey.
Accessibility standards and legal obligations can vary according to the organization, jurisdiction, contract, funding, and type of service provided.
Vivid provides website design, development, testing, and remediation services—not legal advice.
Organizations should consult qualified legal counsel regarding their specific compliance responsibilities.
Frequently Asked Questions
It generally refers to making websites accessible to people with disabilities and addressing obligations that may apply under the Americans with Disabilities Act.
The specific legal requirements depend on the organization and circumstances.
WCAG stands for Web Content Accessibility Guidelines.
It is a technical accessibility standard developed by the World Wide Web Consortium. WCAG 2.2 is a W3C Recommendation and expands upon earlier WCAG versions.
WCAG success criteria are categorized as Level A, AA, or AAA.
Level AA includes all applicable Level A and Level AA success criteria and is commonly used as an accessibility target.
No automated tool can evaluate or correct every accessibility issue.
Manual testing, technical remediation, content review, and ongoing processes are also important.
No.
Vivid can evaluate and improve a website against an agreed accessibility scope, but it does not provide legal certification or guarantee that a website will satisfy every legal requirement.
Yes. The audit scope may include automated testing, manual review, templates, selected pages, forms, navigation, and interactive components.
Yes. Vivid can remediate approved issues involving WordPress, design, content, forms, and front-end development.
Some third-party platforms may require cooperation from their providers.
Often, yes.
Clear navigation, readable content, captions, useful form instructions, and better mobile interaction can improve usability for a broader audience.
Accessibility should be reviewed after significant redesigns, new templates, major integrations, and substantial content changes.
Recurring reviews are valuable for websites updated frequently.
PDF accessibility may be included as a separate service or scope depending on the number, complexity, and source files available.
Pricing depends on the number of pages and templates, technical complexity, testing scope, documents, integrations, remediation needs, and ongoing support.
Vivid provides a customized proposal.